Terms of service

These terms govern your use of LessonLoom, an online platform that generates curriculum-aligned teaching resources. By creating an account or starting a trial you agree to these terms. If you use LessonLoom on behalf of a school or other organisation, you confirm you are authorised to accept these terms for that organisation.

New accounts begin with a 14-day trial. To start a trial you pay a refundable deposit: £20 for a Teacher plan or £150 for an Institution plan. The deposit is credited in full against your first subscription payment, so you never pay it twice.

During the trial you can create up to 5 packs and 1 scheme of work, and exports carry a small "Made with LessonLoom" watermark. We will email you reminders on day 7, day 12 and the final day of your trial.

If you cancel during the trial, your deposit is refunded in full on request within 14 days. If you do nothing, your chosen subscription begins automatically at the end of the 14 days and the deposit is credited against the first payment.

UK consumers: by starting your trial you expressly request immediate access to the service during the 14-day cancellation period under the Consumer Contracts Regulations 2013. You keep your right to cancel within 14 days; because access is immediate, we may deduct a proportionate amount for the service used if you cancel after the trial has converted to a paid subscription.

Subscriptions run monthly or annually and renew automatically until cancelled. You can cancel at any time from Settings, and access continues until the end of the paid period. Prices are shown in pounds sterling and include VAT where applicable.

Institution plans include 25 teacher seats. Additional seats are charged monthly at the per-seat rate shown on the pricing page. Custom plans for larger organisations are agreed individually through our enquiry form.

Payments are processed by our payment provider. If a payment fails we will retry and notify you; if it remains unpaid we may suspend access until it is resolved.

Resources you generate are yours to use with your own students, including printing, exporting and sharing them within your school. You retain any rights in the material you provide, and we grant you a perpetual, non-exclusive licence to use the generated resources for educational purposes.

LessonLoom generates original material and is designed not to reproduce copyrighted textbook content or exam board past papers. You are responsible for checking that generated resources are accurate and appropriate for your students before using them, and for complying with your school's policies and any exam board rules.

You must not use the service to generate content that is unlawful, harmful, discriminatory or infringing, and you must not enter student personal data into the service.

You agree not to:

• share your account credentials or allow others to use your seat;
• attempt to bypass usage limits, the trial rules or security controls;
• resell access to the service or generated resources outside your organisation;
• scrape, reverse engineer or interfere with the service; or
• use the service in any way that breaches applicable law.

We may suspend or terminate accounts that breach these terms, with notice where reasonably possible.

We aim to keep the service available at all times but do not guarantee uninterrupted access. We may update features, curricula mappings and these terms from time to time; for material changes to the terms we will give you at least 14 days' notice by email or through the service, and continued use after that date constitutes acceptance.

Nothing in these terms excludes or limits our liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot be excluded by law.

Generated resources are provided as an aid to professional judgement, not a replacement for it. To the extent permitted by law, we are not liable for teaching outcomes or for decisions made in reliance on generated content. Our total liability to you for any claim arising from the service is limited to the amount you paid us in the 12 months before the claim.

If you are a consumer, nothing in these terms affects your statutory rights.

Our handling of personal data is described in our privacy policy, which forms part of these terms.

These terms are governed by the laws of England and Wales. Disputes are subject to the exclusive jurisdiction of the courts of England and Wales, unless you are a consumer, in which case you may also bring proceedings in your local courts.

For any question about these terms, please contact us through the contact form on our website.